Assistant F&B Sales Manager

Join Renaissance Hotels, a distinctive Marriott International brand where spontaneous explorers bring the spirit of the neighborhood to life for our guests. As a Hospitality Supervisor, you will lead a dynamic team dedicated to delivering optimum service, ensuring guest needs are met with genuine care, and upholding the brand’s promise of unexpected discoveries. You’ll be the first point of contact for fair treatment policies, a role model for professional standards, and a driver of operational efficiency in a vibrant, globally connected environment.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience in hospitality or food & beverage operations.
• Supervisory Experience: At least 1 year of supervisory experience, demonstrating ability to hire, train, schedule, evaluate, counsel, discipline, motivate, and coach employees.
• License or Certification: None required, but safety training and certifications must be completed as per company policy.

Core Competencies:

• Clear, professional communication skills (verbal and written).
• Ability to develop and maintain positive working relationships, support team goals, and respond appropriately to employee concerns.
• Adherence to quality expectations and standards; proactive identification of efficiency, productivity, quality, safety, and cost-savings improvements.
• Physical stamina: stand, sit, or walk for extended periods; lift, carry, push, pull objects up to 50 lbs; navigate narrow, confined, or elevated spaces; reach overhead and below knees.

Key Responsibilities:

• Team Leadership & Service Excellence: Ensure staff work cohesively to deliver optimum service; inspect grooming and attire, rectify deficiencies; serve as role model and first point of contact for Guarantee of Fair Treatment/Open Door Policy.
• Operational Management: Complete opening/closing duties (setup supplies, clean equipment/areas, lock doors); inspect storage areas for organization, FIFO compliance, and cleanliness; complete scheduled inventories, stock, and requisition supplies.
• Guest Experience: Monitor dining rooms for seating availability, service, safety, and guest well-being; welcome and acknowledge guests per company standards; anticipate and address service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Administrative & Compliance: Complete work orders for maintenance repairs; follow all company, safety, and security policies; report accidents, injuries, unsafe conditions; complete safety training/certifications; maintain confidentiality of proprietary information; protect company assets.
• People Management Support: Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.